NIKITADesigned In New York City

Shipping & Returns

Processing

In-stock pieces ship within approximately 2–3 weeks. Tracking will be sent by email once your order has shipped.

Available to Order

Pieces marked Available to Order are produced individually after purchase. Please refer to the estimated production and shipping timeframe shown on the product page.

Runway Samples

Runway samples are original pieces used for fittings and presentation. Subtle variations or signs of handling may be present and will be noted on the product page where applicable. Unless otherwise stated, runway samples ship within approximately 2–3 weeks.

International Shipping

NIKITA ships worldwide via DHL Express. All orders are charged in USD. Any currency conversion displayed is for reference only.

Duties & Taxes

Duties and taxes may be calculated at checkout depending on destination. Where they are not collected in advance, import duties, taxes or customs charges may be payable upon delivery and are the responsibility of the recipient.

Returns

Full-price items may be returned within 14 days of delivery. Items must be unworn and unaltered, with all original tags attached.

To begin a return, email clientservices@thisisnikita.com with your order reference. Once the return is approved, NIKITA will provide a prepaid, tracked return label.

To protect both the customer and NIKITA, all returns must use the NIKITA-issued label unless Client Services confirms otherwise. Do not arrange return shipping independently.

The return-label fee will be clearly disclosed before the return is confirmed and deducted from the final refund. There is no additional restocking fee.

The parcel must be handed to the carrier within 14 days after the return is approved. Retain the drop-off receipt until the refund has been completed.

If an item arrives damaged, defective or incorrect, NIKITA will cover the return-label cost.

Approved refunds are issued to the original payment method within 5–7 business days after the return has been received and inspected.

Runway samples and customs are final sale, except where otherwise required by law. Delivery options and applicable duties are shown at checkout. To request a return, contact clientservices@thisisnikita.com.

Damaged Items

If your order arrives damaged in transit, contact clientservices@thisisnikita.com as soon as possible and include photographs of the item and packaging.

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