Shipping & Returns

Processing

In-stock pieces ship within approximately 2–3 weeks. Tracking will be sent by email once your order has shipped.

Made for You in Tuscany at NIKITA studios

Pieces marked Made for You in Tuscany at NIKITA studios are produced individually after purchase. Please refer to the estimated production and shipping timeframe shown on the product page.

Runway Samples

Runway samples are original pieces used for fittings and presentation. Subtle variations or signs of handling may be present and will be noted on the product page where applicable. All runway samples ship within 2 weeks from purchase date.

International Shipping

NIKITA ships worldwide via DHL Express. All orders are charged in USD. Any currency conversion displayed is for reference only.

Duties & Taxes

Duties and taxes may be calculated at checkout depending on destination. Where they are not collected in advance, import duties, taxes or customs charges may be payable upon delivery and are the responsibility of the recipient.

Returns & Exchanges

Perfect Fit Promise: full-price items may be returned free of charge within 7 days of delivery, and size exchanges are free within 14 days of delivery. Items must be unworn and unaltered, with all original tags attached.

To begin a return or exchange, email clientservices@thisisnikita.com with your order reference. Once approved, NIKITA will provide a prepaid, tracked return label at no cost to you.

To protect both the customer and NIKITA, all returns must use the NIKITA-issued label unless Client Services confirms otherwise. Do not arrange return shipping independently.

There is no return-label fee and no restocking fee.

The parcel must be handed to the carrier within 14 days after the return is approved. Retain the drop-off receipt until the refund has been completed.

If an item arrives damaged, defective or incorrect, NIKITA will cover the return-label cost.

Approved refunds are issued to the original payment method within 5–7 business days after the return has been received and inspected.

Runway samples and customs are final sale, except where otherwise required by law. Delivery options and applicable duties are shown at checkout. To request a return, contact clientservices@thisisnikita.com.

Damaged Items

If your order arrives damaged in transit, contact clientservices@thisisnikita.com as soon as possible and include photographs of the item and packaging.

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