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Returns
Full-price items may be returned within 14 days of delivery. Items must be unworn and unaltered, with all original tags attached.
To begin a return, email clientservices@thisisnikita.com with your order reference. Once the return is approved, NIKITA will provide a prepaid, tracked return label.
To protect both the customer and NIKITA, all returns must use the NIKITA-issued label unless Client Services confirms otherwise. Do not arrange return shipping independently.
The return-label fee will be clearly disclosed before the return is confirmed and deducted from the final refund. There is no additional restocking fee.
The parcel must be handed to the carrier within 14 days after the return is approved. Retain the drop-off receipt until the refund has been completed.
If an item arrives damaged, defective or incorrect, NIKITA will cover the return-label cost.
Approved refunds are issued to the original payment method within 5–7 business days after the return has been received and inspected.
Runway samples and customs are final sale, except where otherwise required by law. Delivery options and applicable duties are shown at checkout. To request a return, contact clientservices@thisisnikita.com.
Damaged Items
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